{"id":2484,"date":"2023-11-28T10:34:48","date_gmt":"2023-11-28T10:34:48","guid":{"rendered":"https:\/\/wpengine-multisite-test.numatic.com\/?page_id=2484"},"modified":"2025-07-02T13:35:24","modified_gmt":"2025-07-02T13:35:24","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/numatic.com\/uk\/about\/warranty-policy\/","title":{"rendered":"Warranty Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2484\" class=\"elementor elementor-2484\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-749fa12 e-flex e-con-boxed e-con e-parent\" data-id=\"749fa12\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;_id&quot;:&quot;405c97f&quot;,&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_widescreen&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_laptop&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet_extra&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile_extra&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_widescreen&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_laptop&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_tablet_extra&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile_extra&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_widescreen&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_laptop&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_tablet_extra&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile_extra&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_widescreen&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_laptop&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_tablet_extra&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile_extra&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-575e99b elementor-widget elementor-widget-heading\" data-id=\"575e99b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Warranty Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2edc161 elementor-align-right elementor-mobile-align-left elementor-tablet-align-left elementor-widget elementor-widget-breadcrumbs\" data-id=\"2edc161\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/numatic.com\/uk\/\">Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cae6414 e-flex e-con-boxed e-con e-parent\" data-id=\"cae6414\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[{&quot;jet_parallax_layout_image&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;_id&quot;:&quot;571c7f9&quot;,&quot;jet_parallax_layout_image_widescreen&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_laptop&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet_extra&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_tablet&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile_extra&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_image_mobile&quot;:{&quot;url&quot;:&quot;&quot;,&quot;id&quot;:&quot;&quot;,&quot;size&quot;:&quot;&quot;},&quot;jet_parallax_layout_speed&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:50,&quot;sizes&quot;:[]},&quot;jet_parallax_layout_type&quot;:&quot;scroll&quot;,&quot;jet_parallax_layout_direction&quot;:&quot;1&quot;,&quot;jet_parallax_layout_fx_direction&quot;:null,&quot;jet_parallax_layout_z_index&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x&quot;:50,&quot;jet_parallax_layout_bg_x_widescreen&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_laptop&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_tablet_extra&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile_extra&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_x_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y&quot;:50,&quot;jet_parallax_layout_bg_y_widescreen&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_laptop&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_tablet_extra&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile_extra&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_y_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size&quot;:&quot;auto&quot;,&quot;jet_parallax_layout_bg_size_widescreen&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_laptop&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_tablet_extra&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_tablet&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile_extra&quot;:&quot;&quot;,&quot;jet_parallax_layout_bg_size_mobile&quot;:&quot;&quot;,&quot;jet_parallax_layout_animation_prop&quot;:&quot;transform&quot;,&quot;jet_parallax_layout_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;]}],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d490c48 elementor-nav-menu__align-start elementor-nav-menu--dropdown-none elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-nav-menu\" data-id=\"d490c48\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;svg aria-hidden=\\&quot;true\\&quot; class=\\&quot;e-font-icon-svg e-fas-caret-down\\&quot; viewBox=\\&quot;0 0 320 512\\&quot; xmlns=\\&quot;http:\\\/\\\/www.w3.org\\\/2000\\\/svg\\&quot;&gt;&lt;path d=\\&quot;M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\\&quot;&gt;&lt;\\\/path&gt;&lt;\\\/svg&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-background e--animation-fade\">\n\t\t\t\t<ul id=\"menu-1-d490c48\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5572\"><a href=\"https:\/\/numatic.com\/uk\/about\/about-numatic-international\/\" class=\"elementor-item\">About Numatic International<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5581\"><a href=\"https:\/\/numatic.com\/uk\/about\/company-history\/\" class=\"elementor-item\">Company History<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5578\"><a href=\"https:\/\/numatic.com\/uk\/about\/corporate-social-responsibility\/\" class=\"elementor-item\">Corporate Social Responsibility<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5544\"><a href=\"https:\/\/numatic.com\/uk\/about\/gender-pay-statement\/\" class=\"elementor-item\">Gender Pay Statement<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5542\"><a href=\"https:\/\/numatic.com\/uk\/about\/general-conditions-of-sale\/\" class=\"elementor-item\">General Conditions of Sale<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5541\"><a href=\"https:\/\/numatic.com\/uk\/about\/ico-registration-details\/\" class=\"elementor-item\">ICO Registration Details<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5321\"><a href=\"https:\/\/numatic.com\/uk\/about\/privacy-cookie-policy\/\" class=\"elementor-item\">Privacy \/ Cookie Policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5547\"><a href=\"https:\/\/numatic.com\/uk\/about\/standards\/\" class=\"elementor-item\">Standards<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5324\"><a href=\"https:\/\/numatic.com\/uk\/about\/terms-conditions\/\" class=\"elementor-item\">Terms &amp; Conditions<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5546\"><a href=\"https:\/\/numatic.com\/uk\/about\/warranty-policy\/\" class=\"elementor-item\">Warranty Policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-7821\"><a href=\"https:\/\/numatic.com\/uk\/about\/tax-strategy\/\" class=\"elementor-item\">Tax Strategy<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-d490c48\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5572\"><a href=\"https:\/\/numatic.com\/uk\/about\/about-numatic-international\/\" class=\"elementor-item\" tabindex=\"-1\">About Numatic International<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5581\"><a href=\"https:\/\/numatic.com\/uk\/about\/company-history\/\" class=\"elementor-item\" tabindex=\"-1\">Company History<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5578\"><a href=\"https:\/\/numatic.com\/uk\/about\/corporate-social-responsibility\/\" class=\"elementor-item\" tabindex=\"-1\">Corporate Social Responsibility<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5544\"><a href=\"https:\/\/numatic.com\/uk\/about\/gender-pay-statement\/\" class=\"elementor-item\" tabindex=\"-1\">Gender Pay Statement<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5542\"><a href=\"https:\/\/numatic.com\/uk\/about\/general-conditions-of-sale\/\" class=\"elementor-item\" tabindex=\"-1\">General Conditions of Sale<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5541\"><a href=\"https:\/\/numatic.com\/uk\/about\/ico-registration-details\/\" class=\"elementor-item\" tabindex=\"-1\">ICO Registration Details<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5321\"><a href=\"https:\/\/numatic.com\/uk\/about\/privacy-cookie-policy\/\" class=\"elementor-item\" tabindex=\"-1\">Privacy \/ Cookie Policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5547\"><a href=\"https:\/\/numatic.com\/uk\/about\/standards\/\" class=\"elementor-item\" tabindex=\"-1\">Standards<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5324\"><a href=\"https:\/\/numatic.com\/uk\/about\/terms-conditions\/\" class=\"elementor-item\" tabindex=\"-1\">Terms &amp; Conditions<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5546\"><a href=\"https:\/\/numatic.com\/uk\/about\/warranty-policy\/\" class=\"elementor-item\" tabindex=\"-1\">Warranty Policy<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-7821\"><a href=\"https:\/\/numatic.com\/uk\/about\/tax-strategy\/\" class=\"elementor-item\" tabindex=\"-1\">Tax Strategy<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fa6263c e-con-full e-flex e-con e-child\" data-id=\"fa6263c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7c0578a elementor-widget elementor-widget-text-editor\" data-id=\"7c0578a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Numatic International Ltd has a well deserved reputation for the quality and durability of its products. As a company we are totally dedicated to maintaining our reputation for high quality products and service.<\/p><p>If you have discovered a fault with any of our products then please contact our customer care center:<\/p><p><strong>Telephone: <\/strong><span style=\"color: #e30613\"><a style=\"color: #e30613\" href=\"tel:01460269267\">+44 (0)1460 269267<\/a><\/span><br \/><strong>Fax: <\/strong><span style=\"color: #e30613\"><a style=\"color: #e30613\" href=\"tel:01460269297\">+44 (0)1460 269297<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0c346a elementor-widget elementor-widget-heading\" data-id=\"d0c346a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Numatic International Ltd Warranty Policy<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39fa012 elementor-widget elementor-widget-text-editor\" data-id=\"39fa012\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Numatic International Limited warrant to the original purchaser that its products are free of defects in both material and workmanship for the period shown below:-<\/p><p><strong>Commercial Product Warranty (UK)<\/strong><\/p><ul><li>Vacuum Cleaners and Accessories bought with them \u2013 3 Years (purchased Direct or approved Numatic Distributor, otherwise 2 years).<\/li><li>NQ100 Commercial Cordless Vacuum &#8211; 2 Years<\/li><li>Rotary Floor Machines 3 Years<\/li><li>Scrubber-Dryer 3 Years<\/li><li>Janitorial and Mopping systems &#8211; 3 Years<\/li><li>Individual Accessories and Spare Parts bought separately \u2013 1 Year<\/li><li>NX300 Battery Pack &#8211; 3 Years<br \/><br \/><\/li><\/ul><p>Note: This warranty expressly excludes consumable parts such as carbon brushes, floor brushes, mops etc. that are considered replaceable from time to time during the normal working life of the machine.<br \/>Using non Numatic dustbags can be detrimental to both machine performance and life and may invalidate the Warranty.<\/p><p>a. The warranty period commences from the date the goods are purchased.<\/p><p>b. All warranty claims must be processed through the Dealer from whom the equipment was purchased. The Dealer will co-operate with the purchaser throughout the warranty claims procedure and will arrange any necessary repairs using genuine Numatic parts.<\/p><p>c. If the original Dealer is no longer available to fulfil his obligations please contact Numatic International Limited with full details of the claim and proof of purchase so that this may be processed without delay.<\/p><p>d. Any warranty claim can only relate to the specific part that is proven to be at fault and for which a replacement will be supplied but cannot be extended to constitute a claim against the complete appliance.<\/p><p>e. Numatic International will supply the Dealer with any warranty parts required subject to the claim being validated after return of the faulty items in accordance with Numatic International Limited&#8217;s General Conditions of Sale.<\/p><p>f. Claims will not be accepted if they are the result of fair wear and tear, misuse or abuse of any kind.<\/p><p>g. No replacement will be given unless the appropriate evidence of the validity of the claim has been provided to the satisfaction of Numatic International Limited.<\/p><p>h. Numatic International Limited reserve the right to charge for any unnecessary work carried out as a result of an invalid claim.<\/p><p>i. No variation to this warranty may be made or implied by any member of Numatic International Limited or its Dealers unless such variation is in writing and authorised by the Company.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Numatic International is a manufacturer of cleaning machines and equipment for professional and residential use. They offer different warranty policies depending on the type of product and the geographic location.<\/p>\n","protected":false},"author":1,"featured_media":4743,"parent":2416,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2484","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Warranty Policy - Numatic United Kingdom<\/title>\n<meta name=\"description\" content=\"Numatic International is a manufacturer of cleaning machines and equipment for professional and residential use. 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